Orders ship within five (5) business days of order, pending availability and credit card transaction period.
You will receive an email notification with tracking number once your item(s) are shipped. If you do not receive an email confirmation within three (3) business days, please contact us at: firstname.lastname@example.org
NOTE: We do not ship on weekends or holidays.
Domestic U.S. Shipping
We offer free shipping on orders $75 or more to the domestic United States. Shipping rates start at $5.95 for items 3 lbs or less, and vary incrementally based on the overall weight of the package.
Customers who purchase items before 12pm CST will have their item(s) shipped the same day. Orders after 12pm CST will have their item(s) shipped the next business day.
NOTE: We are unable to ship to PO Box, APO, or FPO addresses.
We offer international shipping to most countries around the world with rates starting at $25 for items less than 3 lbs, varying by overall package weight and destination country. Unfortunately, we do not offer expedited shipping for international orders.
Customs, duties and taxes
All international orders are shipped with delivery duties unpaid (DDU), and are not included in the item price or shipping cost. By placing your order, you agree to paying applicable customs, duties, and/or taxes that are levied by your destination country. We are unable to calculate these charges prior to your order being placed, and any applicable fees will be collected from you by the carrier upon delivery.
If your order is valid for return, please Contact Us with any questions. A team member will contact you with postal instructions within 2 business days of receiving your request. You will be responsible for paying for return shipping but we will cover the shipping cost to send the exchange back to you.